At CeosLy, we prioritize customer satisfaction and aim to provide high-quality digital products. If you are not completely satisfied with your purchase, we offer a straightforward refund and returns policy.

Please review the following guidelines:

1. Eligibility for Refunds: Refunds are available for digital products within 14 days of purchase, provided that less than 20% of the content has been accessed or downloaded.
2. Process for Refunds: To request a refund, please contact our support team with your order details and the reason for the refund request. Our team will review your request and respond within 3-5 business days.
3. Non-Refundable Items: Due to the nature of digital products, once significant portions of the content have been accessed or downloaded, refunds will not be issued.
4. Return Policy: As our products are digital, there is no physical return required. However, we ask that you discontinue the use of the product upon receiving a refund.
5. Exceptions: In cases of technical issues or errors on our part, we will work to resolve the problem or issue a full refund, regardless of usage.

We value your feedback and are committed to ensuring that you have a positive experience with CeosLy. If you have any questions or concerns about our refund and returns policy, please do not hesitate to reach out.”